Prep Primer
Prep Primer $7

Size
In stock.  Ships from Victoria, BC Canada
Best Seller

Prep Primer

Holding 1000x its weight in water, our Prep Primer is hydration for your skin. Use as a makeup primer for staying power and a silky finish.
Size: 5ml Sample
In stock.  Ships from Victoria, BC Canada

Shipping & Returns

FREE shipping on all orders over $75 within Canada via Canada Post Expedited Service and via USPS Tracked Packet for the United States (including Alaska and Hawaii). Express shipping options are available for a fee.

Orders Outside North America Shipping rates will vary depending on the country you live in. Your shipping rate will be applied at checkout.

Please contact us if you do not see your shipping rate, and we will be able to assist you. With all international orders, the receiver is responsible for covering the cost of any duties or fees incurred by their country's customs agency.

Please double check your shipping address before confirming your purchase. Elate is not responsible for any lost or stolen packages, but we will always do our best to help you locate a missing package.

Feel free to contact us at hello@elatebeauty.com should you have questions about any of our policies

Exchanges

We recognize ordering cosmetics online can be difficult, so we offer samples sizes of all our complexion products. We strongly suggest you order samples to test out a new shade before purchasing a full size. Sample sizes are final sale and cannot be exchanged.

Once you purchase, if you decide the product is just not for you, we offer a shade replacement on products or a store credit for the value of the item (excluding tax) if you'd like to try something else. Our policy lasts 3 months after purchase. If 3 months have gone by since your order was placed, we may not be able to offer you a new product.

Please send an email to returns@elatebeauty.com and we will give you instructions on how to exchange your item.

Damaged or Defective Items

At Elate, we stand behind the quality of our product. We absolutely replace items if they are defective or damaged within 3 months of purchase. Send us an email at returns@elatebeauty.com with the nature of the defect, and a picture, and we will send a replacement of the same item and shade, or a store credit for the value of the item (excluding tax), to you straight away. No need to return the defect unless we request it. 

To complete your return, we require a receipt or proof of purchase. If you did not purchase your item through www.elatebeauty.com please contact the wholesale partner you purchased through first. All purchases made through wholesale partners are subject to their return policies. 

Shipping & Returns

FREE shipping on all orders over $75 within Canada via Canada Post Expedited Service and via USPS Tracked Packet for the United States (including Alaska and Hawaii). Express shipping options are available for a fee.

Orders Outside North America Shipping rates will vary depending on the country you live in. Your shipping rate will be applied at checkout.

Please contact us if you do not see your shipping rate, and we will be able to assist you. With all international orders, the receiver is responsible for covering the cost of any duties or fees incurred by their country's customs agency.

Please double check your shipping address before confirming your purchase. Elate is not responsible for any lost or stolen packages, but we will always do our best to help you locate a missing package.

Feel free to contact us at hello@elatebeauty.com should you have questions about any of our policies

Exchanges

We recognize ordering cosmetics online can be difficult, so we offer samples sizes of all our complexion products. We strongly suggest you order samples to test out a new shade before purchasing a full size. Sample sizes are final sale and cannot be exchanged.

Once you purchase, if you decide the product is just not for you, we offer a shade replacement on products or a store credit for the value of the item (excluding tax) if you'd like to try something else. Our policy lasts 3 months after purchase. If 3 months have gone by since your order was placed, we may not be able to offer you a new product.

Please send an email to returns@elatebeauty.com and we will give you instructions on how to exchange your item.

Damaged or Defective Items

At Elate, we stand behind the quality of our product. We absolutely replace items if they are defective or damaged within 3 months of purchase. Send us an email at returns@elatebeauty.com with the nature of the defect, and a picture, and we will send a replacement of the same item and shade, or a store credit for the value of the item (excluding tax), to you straight away. No need to return the defect unless we request it. 

To complete your return, we require a receipt or proof of purchase. If you did not purchase your item through www.elatebeauty.com please contact the wholesale partner you purchased through first. All purchases made through wholesale partners are subject to their return policies. 

Prep Primer

Recycling program

Empty, clean, mail, repeat

We believe we’re each responsible for the waste we create—and that includes every foundation, mascara and lipstick we make at Elate. We've partnered with PACT to ensure all of our packaging is recycled responsibly. Simply love your Elate, empty it, clean it and mail it- or return it to any participating in-store location.

Recycle Your Elate

The Elate Standard

Ethical ingredients

All of our ingredients are vegan and cruelty-free. We follow the EU standards for safety (the most stringent on the planet) and source our ingredients from fair-trade and ethical sources.

Sustainable packaging

Over 95% of our packaging is reusable, recyclable or plantable—and we’re working on the other 5%. Our vision: To create a world without single-use cosmetics packaging.

Responsible marketing

We believe beauty is inclusive. By representing diversity in our marketing, we can empower beauty in all its shapes and shades, enhancing confidence and reducing overconsumption.

FAQs

Our ingredients are about 75% organic. We strive to make our ingredients as organic as possible but will always choose fair trade over organic if we are unable to have both. It is important to us that every person involved in the making of our cosmetics is treated ethically and fairly.

We work closely with a green certified, fair trade manufacturer in China - where the bamboo is water processed and never chemically treated.

As bamboo is more readily available within Asia, we believe it is more climate-friendly (or sustainable) to have our products assembled where it is harvested, and then shipped to us.

Our bamboo supplier was carefully selected based on their FSC Certification. The Forest Stewardship Council Certification is a rigorous process, which includes an individual assessment and yearly audits. 

We use a vegan-based carnauba wax that is derived for the leaves of the Copernicia prunifera tree.

Different from the palm grown and harvested in South East Asia, this powder is extracted from the leaves of the tree and does not require the tree to be brought down. Some ingredients, such as Stearic Acid, are also palm based and are supplied by RSPO certified suppliers who are regularly audited. You can learn more about the Roundtable on Sustainable Palm Oil here.

All Elate packaging is elligible to be returned to us for proper recycling and disposal. Just clean your empty containers and send them back to us, we'll take care of the rest.

Yes, we offer sample kits of all of our foundation and concealers so that you can find the perfect shade before committing. Our sample options can be found on our Sample Kits page here, and will come packaged in  recyclable/reusable aluminum tins. If you are unsure of your matching shade, we encourage you to purchase a sample size before committing to a full size product.

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